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This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. 

What personal information do we collect from the people visiting our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience. 

When do we collect your information?

We collect information from you when you register on our site, place an order, subscribe, respond to a survey, fill out a form. 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, register on site, or use certain other site features in the following ways:

- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested. 

- To improve our website in order to better serve you. 

- To allow us to better service you in responding to your customer service request. 

- To administer a contest, promotion, survey, or other site feature. 

- To quickly process your transaction. 

How do we protect your information?

We do not use vulnerability is scanning and/or scanning to PCI standards. 

Your personal information is contained behind secured networks and is only accessible by limited number of persons who have special access rights to such systems. In addition, all sensitive/credit information your supply is encrypted via Secure Socket Layer (SSL) technology. 

We implement a variety of security measure when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. 

Third Party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. 

Third-party technology services

We (steelrainarmory.com) may use third-party technology service. These services may include but not limited to the following:

- E commerce website service provider(s).

- Payment gateway (s)

- Fraud prevention screening 

- Email sending service (s)

- Promotional service (s)

We share your information with third parties. 

                                                                 Purchasing Firearms Online 

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be shipped to your local FFL Dealer. We will require a valid FFL emailed  to us before shipment. The buyer is encouraged  to contact the receiving FFL licensee before purchase. 

                                                                              Returns:

ON FIREARMS ALL SALES ARE FINAL!  A $10.00 Return shipping fee will be deducted if a prepaid label is used. www.steelrainarmory.com must receive sale merchandise for exchange or credit within 10 days from the date the item is shipped to you. Items must be unused, unworn, unwashed, and undamaged with original tags. No refunds will be made on ALL merchandise purchased through Steel Rain Armory (S.R.A). WE aplogize for any inconvenience. Thank you for shopping with Steel Rain Armory. 

                                                                             Cancellations:

Once an order is processed we are unable to cancel the order with our supplier. No refunds will be made on ALL merchandise purchased through Steel Rain Armory (S.R.A). We apologize for any inconvenience. Thank you for shopping with Steel Rain Armory. 

Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.